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SETTING UP ACCESS - Your First Log-in

For guidance on how to get into the websites members material for the first time click here.

UNABLE TO LOG-IN

The symptom is that when you try to log-in, you end up at the previous step of having blank username and password fields.

A solution that works for many people is to click the "remove cookies" button on this page, and then click "restore cookies". The attached article gives a little more detail.

Failing that, try this.

FORGOTTEN YOUR PASSWORD

Doh! No problem just follow the attached instructions.