SETTING UP ACCESS - Your First Log-in
For guidance on how to get into the websites members material for the first time click here.
UNABLE TO LOG-IN
The symptom is that when you try to log-in, you end up at the previous step of having blank username and password fields.
A solution that works for many people is to click the "remove cookies" button on this page, and then click "restore cookies". The attached article gives a little more detail.
Failing that, try this.
FORGOTTEN YOUR PASSWORD, Doh! No problem just follow the attached instructions.